/* ========== 隆惠暖通售后服务管理系统 — 样式 ========== */
:root {
  --primary: #1a73e8;
  --primary-light: #e8f0fe;
  --success: #0d904f;
  --success-bg: #e6f4ea;
  --warning: #e8710a;
  --warning-bg: #fef7e0;
  --danger: #d93025;
  --danger-bg: #fce8e6;
  --info: #1967d2;
  --gray-50: #f8f9fa;
  --gray-100: #f1f3f4;
  --gray-200: #e8eaed;
  --gray-300: #dadce0;
  --gray-400: #bdc1c6;
  --gray-500: #9aa0a6;
  --gray-600: #80868b;
  --gray-700: #5f6368;
  --gray-800: #3c4043;
  --gray-900: #202124;
  --radius: 8px;
  --radius-sm: 4px;
  --shadow: 0 1px 3px rgba(0,0,0,0.12),0 1px 2px rgba(0,0,0,0.08);
  --shadow-lg: 0 4px 12px rgba(0,0,0,0.15);
  --sidebar-w: 220px;
  --header-h: 56px;
  --transition: 0.2s ease;
  font-family: -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"PingFang SC","Microsoft YaHei",sans-serif;
  font-size: 14px;
  color: var(--gray-900);
}

* { margin:0; padding:0; box-sizing:border-box; }
body { background:var(--gray-50); min-height:100vh; }
a { color:var(--primary); text-decoration:none; }
button { cursor:pointer; font-family:inherit; font-size:inherit; border:none; outline:none; }
input,select,textarea { font-family:inherit; font-size:inherit; outline:none; border:1px solid var(--gray-300); border-radius:var(--radius-sm); padding:8px 12px; width:100%; }
input:focus,select:focus,textarea:focus { border-color:var(--primary); box-shadow:0 0 0 2px var(--primary-light); }
table { border-collapse:collapse; width:100%; }
th,td { padding:10px 12px; text-align:left; border-bottom:1px solid var(--gray-200); }
th { background:var(--gray-50); font-weight:600; color:var(--gray-700); font-size:12px; text-transform:uppercase; letter-spacing:0.5px; }

/* ========== Layout ========== */
.app { display:flex; min-height:100vh; }
.sidebar {
  width:var(--sidebar-w); background:var(--gray-900); color:#fff;
  position:fixed; top:0; left:0; bottom:0; z-index:100;
  display:flex; flex-direction:column; overflow-y:auto;
  transition:transform var(--transition);
}
.sidebar-logo {
  padding:16px 20px; font-size:18px; font-weight:700;
  border-bottom:1px solid rgba(255,255,255,0.1);
  display:flex; align-items:center; gap:8px;
}
.sidebar-logo .icon { font-size:24px; }
.sidebar-nav { flex:1; padding:8px 0; }
.nav-item {
  display:flex; align-items:center; gap:10px; padding:10px 20px;
  color:rgba(255,255,255,0.65); transition:all var(--transition);
  cursor:pointer; border:none; background:none; width:100%; text-align:left;
  font-size:14px;
}
.nav-item:hover { color:#fff; background:rgba(255,255,255,0.08); }
.nav-item.active { color:#fff; background:rgba(255,255,255,0.12); border-left:3px solid var(--primary); }
.nav-item .badge { margin-left:auto; background:var(--danger); color:#fff; font-size:11px; padding:2px 7px; border-radius:10px; }
.nav-divider { height:1px; background:rgba(255,255,255,0.08); margin:8px 16px; }
.nav-section { padding:6px 20px 2px; font-size:11px; color:rgba(255,255,255,0.35); text-transform:uppercase; letter-spacing:1px; }

.main {
  margin-left:var(--sidebar-w); flex:1; display:flex; flex-direction:column;
}
.header {
  height:var(--header-h); background:#fff; border-bottom:1px solid var(--gray-200);
  display:flex; align-items:center; padding:0 24px; gap:16px; position:sticky;
  top:0; z-index:50;
}
.header-title { font-size:16px; font-weight:600; }
.header-actions { margin-left:auto; display:flex; align-items:center; gap:12px; }
.header-actions .time { color:var(--gray-500); font-size:13px; }

.content { flex:1; padding:20px 24px; overflow-y:auto; max-width:1400px; margin:0 auto; width:100%; }

/* ========== Buttons ========== */
.btn {
  display:inline-flex; align-items:center; justify-content:center; gap:6px;
  padding:8px 16px; border-radius:var(--radius-sm); font-weight:500;
  transition:all var(--transition); white-space:nowrap;
}
.btn-sm { padding:5px 10px; font-size:12px; }
.btn-xs { padding:3px 7px; font-size:11px; min-height:24px; }
.btn-lg { padding:10px 24px; font-size:15px; }
.btn-primary { background:var(--primary); color:#fff; }
.btn-primary:hover { background:#1557b0; }
.btn-success { background:var(--success); color:#fff; }
.btn-success:hover { background:#0b7d42; }
.btn-warning { background:var(--warning); color:#fff; }
.btn-danger { background:var(--danger); color:#fff; }
.btn-danger:hover { background:#c5221f; }
.btn-outline { background:transparent; border:1px solid var(--gray-300); color:var(--gray-700); }
.btn-outline:hover { background:var(--gray-100); }
.btn-ghost { background:transparent; color:var(--primary); }
.btn-ghost:hover { background:var(--primary-light); }
.btn:disabled { opacity:0.5; cursor:not-allowed; }

/* ========== Cards ========== */
.card {
  background:#fff; border-radius:var(--radius); box-shadow:var(--shadow);
  padding:16px; margin-bottom:16px;
}
.card-header {
  display:flex; align-items:center; justify-content:space-between;
  padding-bottom:12px; border-bottom:1px solid var(--gray-100); margin-bottom:12px;
}
.card-title { font-size:15px; font-weight:600; }
.card-subtitle { font-size:12px; color:var(--gray-500); }

/* ========== Tags/Badges ========== */
.tag {
  display:inline-flex; align-items:center; gap:3px;
  padding:2px 8px; border-radius:12px; font-size:11px; font-weight:500;
}
.tag-blue { background:#e8f0fe; color:#1967d2; }
.tag-green { background:#e6f4ea; color:#0d904f; }
.tag-orange { background:#fef7e0; color:#e8710a; }
.tag-red { background:#fce8e6; color:#d93025; }
.tag-gray { background:#f1f3f4; color:#5f6368; }
.tag-purple { background:#f3e8fd; color:#7627bb; }

/* ========== Kanban ========== */
.kanban { display:flex; gap:16px; overflow-x:auto; padding-bottom:16px; min-height:500px; }
.kanban-col {
  min-width:280px; flex:1; background:var(--gray-100); border-radius:var(--radius);
  padding:12px; display:flex; flex-direction:column;
}
.kanban-col-header {
  display:flex; align-items:center; justify-content:space-between;
  padding:0 4px 8px; font-weight:600; font-size:13px; color:var(--gray-700);
}
.kanban-col-header .count { font-size:11px; color:var(--gray-500); }
.kanban-cards { flex:1; display:flex; flex-direction:column; gap:8px; min-height:60px; }
.kanban-card {
  background:#fff; border-radius:var(--radius); box-shadow:var(--shadow);
  padding:12px; cursor:pointer; transition:all var(--transition);
  border-left:3px solid var(--gray-300);
}
.kanban-card:hover { box-shadow:var(--shadow-lg); transform:translateY(-1px); }
.kanban-card.priority-high { border-left-color:var(--danger); }
.kanban-card.alert-card { border-left-color:var(--danger); animation:pulse 2s infinite; background:#fff5f5; }
@keyframes pulse { 0%,100%{opacity:1;} 50%{opacity:0.85;} }
.kanban-card .wo-id { font-size:11px; color:var(--gray-500); margin-bottom:4px; }
.kanban-card .wo-customer { font-weight:600; font-size:14px; }
.kanban-card .wo-addr { font-size:12px; color:var(--gray-600); margin:4px 0; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.kanban-card .wo-desc { font-size:12px; color:var(--gray-700); margin:4px 0; display:-webkit-box; -webkit-line-clamp:2; -webkit-box-orient:vertical; overflow:hidden; }
.kanban-card .wo-meta { display:flex; align-items:center; gap:8px; margin-top:8px; flex-wrap:wrap; }
.kanban-card .wo-person { font-size:12px; color:var(--primary); font-weight:500; }

/* ========== Table ========== */
.table-container { overflow-x:auto; }
.table-clickable tr { cursor:pointer; transition:background var(--transition); }
.table-clickable tr:hover { background:var(--primary-light); }

/* ========== Form ========== */
.form-group { margin-bottom:14px; }
.form-label { display:block; font-size:12px; font-weight:600; color:var(--gray-700); margin-bottom:4px; }
.form-row { display:grid; grid-template-columns:1fr 1fr; gap:14px; }
.form-row-3 { grid-template-columns:1fr 1fr 1fr; }
.form-actions { display:flex; gap:8px; justify-content:flex-end; margin-top:16px; padding-top:12px; border-top:1px solid var(--gray-100); }

/* ========== Modal ========== */
.modal-overlay {
  position:fixed; inset:0; background:rgba(0,0,0,0.4); z-index:200;
  display:flex; align-items:center; justify-content:center; padding:20px;
}
.modal {
  background:#fff; border-radius:12px; box-shadow:var(--shadow-lg);
  width:100%; max-width:600px; max-height:90vh; overflow-y:auto;
}
.modal-lg { max-width:900px; }
.modal-header {
  display:flex; align-items:center; justify-content:space-between;
  padding:16px 20px; border-bottom:1px solid var(--gray-200);
}
.modal-title { font-size:16px; font-weight:600; }
.modal-body { padding:20px; }
.modal-footer { padding:12px 20px; border-top:1px solid var(--gray-200); display:flex; gap:8px; justify-content:flex-end; }
.close-btn { background:none; font-size:20px; color:var(--gray-500); padding:4px; border-radius:var(--radius-sm); }
.close-btn:hover { background:var(--gray-100); color:var(--gray-800); }

/* ========== Stats ========== */
.stats-row { display:grid; grid-template-columns:repeat(auto-fit,minmax(160px,1fr)); gap:14px; margin-bottom:20px; }
.stat-card {
  background:#fff; border-radius:var(--radius); box-shadow:var(--shadow);
  padding:16px; display:flex; align-items:center; gap:12px;
}
.stat-icon { width:44px; height:44px; border-radius:10px; display:flex; align-items:center; justify-content:center; font-size:20px; }
.stat-info .stat-num { font-size:24px; font-weight:700; }
.stat-info .stat-label { font-size:12px; color:var(--gray-500); }

/* ========== Charts (mini bar) ========== */
.mini-chart { display:flex; align-items:flex-end; gap:3px; height:40px; }
.mini-bar { flex:1; border-radius:2px 2px 0 0; min-width:6px; transition:height 0.5s; }

/* ========== Schedule ========== */
.schedule-grid { display:grid; grid-template-columns:80px repeat(5,1fr); gap:0; }
.schedule-header { padding:8px; font-weight:600; font-size:12px; text-align:center; background:var(--gray-50); border:1px solid var(--gray-200); }
.schedule-cell { padding:10px 8px; text-align:center; border:1px solid var(--gray-200); font-size:13px; cursor:pointer; min-height:48px; display:flex; align-items:center; justify-content:center; transition:background var(--transition); }
.schedule-cell:hover { background:var(--primary-light); }
.schedule-cell.empty { color:var(--gray-400); }
.schedule-cell.assigned { background:#e8f0fe; color:var(--primary); font-weight:500; }

/* ========== Timeline ========== */
.timeline { position:relative; padding-left:24px; }
.timeline::before { content:''; position:absolute; left:7px; top:0; bottom:0; width:2px; background:var(--gray-200); }
.timeline-item { position:relative; padding-bottom:16px; }
.timeline-item::before { content:''; position:absolute; left:-21px; top:4px; width:10px; height:10px; border-radius:50%; background:var(--primary); border:2px solid #fff; }
.timeline-item .tl-time { font-size:11px; color:var(--gray-500); }
.timeline-item .tl-content { font-size:13px; margin-top:2px; }

/* ========== Alert Banner ========== */
.alert-banner {
  padding:10px 16px; border-radius:var(--radius); margin-bottom:16px;
  display:flex; align-items:center; gap:8px; font-size:13px;
}
.alert-banner.warning { background:var(--warning-bg); color:var(--warning); border:1px solid #fdd663; }
.alert-banner.danger { background:var(--danger-bg); color:var(--danger); border:1px solid #f28b82; }

/* ========== Status Flow ========== */
.status-flow { display:flex; align-items:center; gap:0; overflow-x:auto; padding:8px 0; }
.status-step {
  display:flex; align-items:center; gap:6px; padding:6px 12px;
  border-radius:20px; font-size:12px; white-space:nowrap; font-weight:500;
  background:var(--gray-100); color:var(--gray-600);
}
.status-step.active { background:var(--primary); color:#fff; }
.status-step.done { background:#e6f4ea; color:var(--success); }
.status-arrow { color:var(--gray-300); font-size:16px; padding:0 4px; }

/* ========== Progress ========== */
.progress-bar { height:6px; border-radius:3px; background:var(--gray-100); overflow:hidden; margin:4px 0; }
.progress-fill { height:100%; border-radius:3px; transition:width 0.5s; }

/* ========== Empty State ========== */
.empty-state { text-align:center; padding:40px 20px; color:var(--gray-500); }
.empty-state .icon { font-size:48px; margin-bottom:12px; }
.empty-state p { font-size:14px; }

/* ========== Toast ========== */
.toast-container { position:fixed; top:20px; right:20px; z-index:999; display:flex; flex-direction:column; gap:8px; }
.toast {
  padding:12px 20px; border-radius:var(--radius); box-shadow:var(--shadow-lg);
  color:#fff; font-size:13px; animation:slideIn 0.3s ease; max-width:360px;
}
.toast.success { background:var(--success); }
.toast.error { background:var(--danger); }
.toast.info { background:var(--primary); }
@keyframes slideIn { from{transform:translateX(100%);opacity:0;} to{transform:translateX(0);opacity:1;} }

/* ========== Search ========== */
.search-bar { position:relative; }
.search-bar input { padding-left:36px; }
.search-bar .icon { position:absolute; left:10px; top:50%; transform:translateY(-50%); color:var(--gray-500); }

/* ========== Mobile Sidebar Toggle ========== */
.mobile-nav-toggle {
  display:none; position:fixed; top:8px; left:8px; z-index:110;
  width:40px; height:40px; border-radius:8px;
  background:var(--gray-900); color:#fff; border:none;
  font-size:20px; cursor:pointer; align-items:center;
  justify-content:center; box-shadow:0 2px 8px rgba(0,0,0,0.2);
}
/* ========== Bottom Tab Bar (Mobile) ========== */
.mobile-tabs {
  display:none; position:fixed; bottom:0; left:0; right:0; z-index:110;
  background:#fff; border-top:1px solid var(--gray-200);
  padding:env(safe-area-inset-bottom,0) 0 0 0;
  box-shadow:0 -2px 10px rgba(0,0,0,0.08);
}
.mobile-tabs-inner { display:flex; }
.mobile-tab {
  flex:0 0 16.666%; display:flex; flex-direction:column; align-items:center;
  justify-content:center; padding:8px 4px 6px; border:none;
  background:none; color:var(--gray-500); font-size:10px;
  cursor:pointer; transition:color var(--transition);
  gap:3px; -webkit-tap-highlight-color:transparent;
}
.mobile-tab .tab-icon { font-size:20px; }
.mobile-tab.active { color:var(--primary); }
.mobile-tab .tab-badge {
  position:absolute; top:2px; margin-left:18px;
  background:var(--danger); color:#fff; font-size:10px;
  min-width:16px; height:16px; border-radius:8px;
  display:flex; align-items:center; justify-content:center;
  padding:0 4px;
}

/* ========== Responsive ========== */
@media (max-width:768px) {
  :root { font-size:13px; }

  /* Sidebar */
  .sidebar {
    transform:translateX(-100%);
    width:280px;
    box-shadow:4px 0 20px rgba(0,0,0,0.2);
  }
  .sidebar.open { transform:translateX(0); }
  .sidebar-backdrop {
    display:none; position:fixed; inset:0; background:rgba(0,0,0,0.4);
    z-index:99;
  }
  .sidebar-backdrop.open { display:block; }

  .mobile-nav-toggle { display:flex; }
  .main { margin-left:0; }

  /* Header */
  .header { padding:0 12px 0 56px; }
  .header-title { font-size:14px; }
  .header-actions .time { display:none; }

  /* Content */
  .content { padding:12px; max-width:100%; }

  /* Forms */
  .form-row,.form-row-3 { grid-template-columns:1fr; gap:10px; }

  /* Stats */
  .stats-row { grid-template-columns:repeat(2,1fr); gap:8px; }
  .stat-card { padding:12px; }
  .stat-icon { width:36px; height:36px; font-size:16px; }
  .stat-info .stat-num { font-size:20px; }

  /* Kanban — horizontal scroll */
  .kanban { flex-direction:row; overflow-x:auto; scroll-snap-type:x mandatory; padding-bottom:12px; }
  .kanban-col { min-width:85vw; flex-shrink:0; scroll-snap-align:start; }

  /* Tables — horizontal scroll */
  .table-container { overflow-x:auto; -webkit-overflow-scrolling:touch; }
  table { min-width:600px; }
  th,td { padding:8px 10px; font-size:12px; }

  /* Modal — full screen on mobile */
  .modal-overlay { padding:0; align-items:flex-end; }
  .modal {
    max-width:100%; max-height:92vh;
    border-radius:16px 16px 0 0;
  }
  .modal-header { padding:14px 16px; }
  .modal-body { padding:16px; }
  .modal-footer { padding:10px 16px; flex-wrap:wrap; }
  .modal-footer .btn { flex:1; }

  /* Cards */
  .card { padding:12px; border-radius:6px; }

  /* Status flow */
  .status-flow { flex-wrap:nowrap; overflow-x:auto; gap:4px; }
  .status-step { padding:4px 8px; font-size:11px; }

  /* Notification panel */
  .notif-panel { left:8px; right:8px; width:auto; }

  /* Signature */
  .sig-canvas { max-width:100%; }

  /* Search */
  .addr-search-results { max-height:200px; }

  /* Bottom tabs */
  .mobile-tabs { display:block; }
  .main { padding-bottom:60px; }

  /* Tag sizes */
  .tag { font-size:10px; padding:2px 6px; }

  /* Button sizes for touch */
  .btn { min-height:40px; padding:10px 16px; }
  .btn-sm { min-height:32px; padding:6px 12px; }

  /* Strategy pages */
  .strategy-grid { grid-template-columns:1fr; }
  .strategy-metrics { grid-template-columns:repeat(2,1fr); }
  .leads-stats { grid-template-columns:repeat(3,1fr); }
  .leads-grid { grid-template-columns:1fr; }
  .auto-cards { grid-template-columns:1fr; }
  .staff-evo { flex-wrap:wrap; }
  .staff-arrow { display:none; }

  /* Customer grid */
  .cust-grid { grid-template-columns:repeat(2,1fr); }
  .cust-contact { flex-direction:column; gap:4px; }

  /* Dispatch score panel */
  .score-name { min-width:60px; font-size:12px; }
  .score-bars { font-size:10px; gap:3px; }
}

/* iPad / Small Tablet */
@media (min-width:769px) and (max-width:1024px) {
  .content { padding:16px; }
  .stats-row { grid-template-columns:repeat(3,1fr); }
  .strategy-grid { grid-template-columns:1fr; }
  .leads-grid { grid-template-columns:repeat(2,1fr); }
  .leads-stats { grid-template-columns:repeat(3,1fr); }
  .strategy-metrics { grid-template-columns:repeat(3,1fr); }
}

/* ========== Print ========== */
@media print {
  .sidebar,.header,.btn,.modal-overlay,.toast-container { display:none!important; }
  .main { margin-left:0; }
  .content { padding:0; }
  .card { box-shadow:none; border:1px solid #ccc; }
}

/* ========== Utilities ========== */
.flex { display:flex; }
.flex-col { flex-direction:column; }
.gap-2 { gap:8px; }
.gap-3 { gap:12px; }
.gap-4 { gap:16px; }
.mt-1 { margin-top:4px; }
.mt-2 { margin-top:8px; }
.mt-3 { margin-top:12px; }
.mt-4 { margin-top:16px; }
.mb-2 { margin-bottom:8px; }
.mb-3 { margin-bottom:12px; }
.mb-4 { margin-bottom:16px; }
.text-sm { font-size:12px; }
.text-xs { font-size:11px; }
.text-muted { color:var(--gray-500); }
.text-danger { color:var(--danger); }
.text-success { color:var(--success); }
.text-center { text-align:center; }
.font-bold { font-weight:700; }
.truncate { white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.cursor-pointer { cursor:pointer; }

/* ========== Fee Checkbox ========== */
.fee-group { padding:6px 0; border-bottom:1px dashed var(--gray-200); }
.fee-check { display:flex; align-items:center; gap:6px; padding:3px 0; font-size:13px; cursor:pointer; }
.fee-check input[type="checkbox"] { width:auto; }

/* ========== Attachment ========== */
.attach-area { border:2px dashed var(--gray-300); border-radius:var(--radius); padding:12px; text-align:center; }
.attach-placeholder { color:var(--gray-500); cursor:pointer; padding:20px; }
.attach-placeholder:hover { color:var(--primary); background:var(--primary-light); border-radius:var(--radius-sm); }
.attach-card { position:relative; display:inline-block; border-radius:var(--radius-sm); overflow:hidden; border:1px solid var(--gray-200); }
.attach-card img { display:block; }
.attach-card .attach-name { position:absolute; bottom:0; left:0; right:0; background:rgba(0,0,0,0.6); color:#fff; font-size:10px; padding:2px 6px; text-align:center; }
.attach-card .attach-remove { position:absolute; top:2px; right:2px; width:18px; height:18px; border-radius:50%; background:var(--danger); color:#fff; font-size:14px; line-height:16px; text-align:center; border:none; cursor:pointer; padding:0; }

/* ========== My Dispatch ========== */
.my-dispatch-list { max-width:800px; margin:0 auto; }
.dispatch-card { transition:box-shadow var(--transition), transform var(--transition); }
.dispatch-card:hover { box-shadow:var(--shadow-lg); transform:translateY(-1px); }
.dispatch-card:active { transform:scale(0.99); }
.dispatch-person-item { transition:all var(--transition); }
.dispatch-person-item:hover { border-color:var(--primary)!important; background:var(--primary-light)!important; }

/* ========== Signature Canvas ========== */
.sig-canvas { border:1px solid var(--gray-300); border-radius:var(--radius-sm); background:#fafafa; cursor:crosshair; width:100%; max-width:280px; touch-action:none; }

/* ========== Payment Status ========== */
.payment-deadline { font-size:11px; }
.payment-deadline.warning { color:var(--warning); }
.payment-deadline.danger { color:var(--danger); }

/* ========== Notification Panel ========== */
.notif-bell { position:relative; cursor:pointer; font-size:18px; }
.notif-bell .notif-count { position:absolute; top:-6px; right:-6px; background:var(--danger); color:#fff; font-size:10px; width:18px; height:18px; border-radius:50%; display:flex; align-items:center; justify-content:center; }
.notif-panel { position:fixed; top:60px; right:20px; width:360px; max-height:500px; overflow-y:auto; background:#fff; border-radius:var(--radius); box-shadow:var(--shadow-lg); z-index:300; }
.notif-item { padding:12px 16px; border-bottom:1px solid var(--gray-100); cursor:pointer; transition:background var(--transition); }
.notif-item:hover { background:var(--gray-50); }
.notif-item.unread { background:var(--primary-light); }
.notif-item .notif-time { font-size:11px; color:var(--gray-500); }
.notif-item .notif-reason { font-size:13px; color:var(--gray-800); }

/* ========== Map overrides ========== */
#kanban-map { z-index:1; border-radius:0 0 var(--radius) var(--radius); }
.custom-marker, .person-marker { background:transparent !important; border:none !important; }
.leaflet-popup-content { font-family:inherit; font-size:13px; margin:8px 12px; line-height:1.5; }
.leaflet-popup-content .tag { display:inline-block; margin:2px 0; }
.leaflet-popup-content a { color:var(--primary); }
.leaflet-popup-content-wrapper { border-radius:var(--radius); box-shadow:var(--shadow-lg); }
/* 快速报修预览区可编辑输入框略小 */
#quick-preview input, #quick-preview select { font-size:13px; padding:6px 10px; }

/* ========== Customer Card ========== */
.customer-card { background:var(--gray-50); border-radius:var(--radius); padding:16px; margin-bottom:12px; }
.cust-header { margin-bottom:12px; }
.cust-name-row { display:flex; align-items:center; gap:8px; margin-bottom:6px; }
.cust-name { font-size:18px; font-weight:700; color:var(--gray-900); }
.cust-contact { display:flex; gap:16px; flex-wrap:wrap; }
.cust-phone { color:var(--primary); font-weight:500; text-decoration:none; font-size:14px; }
.cust-addr { color:var(--gray-600); font-size:13px; }
.cust-grid { display:grid; grid-template-columns:repeat(3,1fr); gap:8px; margin-bottom:12px; }
.cust-item { background:#fff; border-radius:6px; padding:8px 10px; }
.cust-label { display:block; font-size:11px; color:var(--gray-500); margin-bottom:2px; }
.cust-value { font-size:13px; font-weight:500; color:var(--gray-800); }
.cust-value.highlight { color:var(--danger); font-weight:700; }
.cust-section { margin-top:12px; }
.cust-section-title { font-size:13px; font-weight:600; color:var(--gray-700); margin-bottom:8px; padding-bottom:4px; border-bottom:1px solid var(--gray-200); }

/* Suggestions */
.cust-suggestions { display:flex; flex-direction:column; gap:6px; }
.cust-suggestion { background:#fff; border-radius:6px; padding:10px 12px; border-left:3px solid var(--gray-300); }
.cust-suggestion.urgent { border-left-color:var(--danger); background:#fff5f5; }
.cust-suggestion.high { border-left-color:var(--warning); background:#fffdf0; }
.cust-suggestion.medium { border-left-color:var(--info); background:#f0f7ff; }
.cust-suggestion.low { border-left-color:var(--success); background:#f0fff4; }
.cust-sug-header { display:flex; align-items:center; gap:6px; margin-bottom:4px; }
.cust-sug-icon { font-size:14px; }
.cust-sug-title { font-size:13px; font-weight:600; flex:1; }
.cust-sug-revenue { font-size:12px; font-weight:700; color:var(--danger); background:#fff0f0; padding:2px 6px; border-radius:4px; }
.cust-sug-detail { font-size:12px; color:var(--gray-600); margin-bottom:2px; }
.cust-sug-action { font-size:12px; color:var(--primary); font-weight:500; }

/* Timeline */
.cust-timeline { padding-left:16px; border-left:2px solid var(--gray-200); }
.cust-tl-item { position:relative; margin-bottom:10px; padding-left:14px; }
.cust-tl-dot { position:absolute; left:-24px; top:4px; width:10px; height:10px; border-radius:50%; background:var(--gray-300); border:2px solid #fff; }
.cust-tl-dot.active { background:var(--primary); }
.cust-tl-content { }
.cust-tl-date { font-size:11px; color:var(--gray-500); }
.cust-tl-desc { font-size:13px; color:var(--gray-700); }
.cust-tl-amount { font-size:12px; font-weight:600; color:var(--danger); }

/* Faults */
.cust-faults { background:#fff; border-radius:6px; padding:8px 12px; }
.cust-fault-item { font-size:12px; color:var(--gray-700); padding:3px 0; }
.cust-actions { margin-top:12px; padding-top:12px; border-top:1px solid var(--gray-200); }

/* Address Search */
.addr-search-wrap { position:relative; }
.addr-search-results { position:absolute; top:100%; left:0; right:0; max-height:280px; overflow-y:auto; background:#fff; border:1px solid var(--gray-200); border-radius:0 0 var(--radius) var(--radius); box-shadow:var(--shadow-lg); z-index:200; display:none; }
.addr-search-results.show { display:block; }
.search-item { padding:10px 12px; cursor:pointer; border-bottom:1px solid var(--gray-100); transition:background var(--transition); }
.search-item:hover { background:var(--primary-light); }
.search-item:last-child { border-bottom:none; }
.search-item-name { font-size:13px; font-weight:600; color:var(--gray-800); }
.search-item-addr { font-size:12px; color:var(--gray-500); margin-top:2px; }
.search-item-meta { display:flex; gap:8px; align-items:center; margin-top:4px; }
.search-empty { padding:16px; text-align:center; color:var(--gray-500); font-size:13px; }

/* Tag sizes */
.tag-sm { font-size:10px; padding:1px 6px; }

/* ========== 智能派工评分面板 ========== */
.dispatch-info { background:var(--gray-50); border-radius:var(--radius); padding:12px; margin-bottom:12px; }
.dispatch-info-row { font-size:13px; margin-bottom:6px; display:flex; align-items:center; gap:8px; }
.dispatch-info-label { color:var(--gray-500); font-size:12px; min-width:36px; }
.dispatch-info-row .tag { font-size:11px; padding:2px 8px; border-radius:10px; }
.tag-A { background:#e8f5e9; color:#2e7d32; }
.tag-B { background:#e3f2fd; color:#1565c0; }
.tag-C { background:#f5f5f5; color:#616161; }
.tag-D { background:#fff3e0; color:#e65100; }

.score-panel { background:linear-gradient(135deg, #f0f4ff, #f8f9ff); border:1px solid #e0e4f0; border-radius:var(--radius); padding:12px; }
.score-panel-title { font-size:13px; font-weight:700; color:var(--primary); margin-bottom:10px; }
.score-row { display:flex; align-items:center; padding:6px 8px; margin-bottom:4px; border-radius:6px; background:#fff; gap:8px; }
.score-best { background:#e8f5e9; border:1px solid #a5d6a7; }
.score-name { font-size:13px; font-weight:600; min-width:90px; }
.score-total { font-weight:800; font-size:13px; color:var(--gray-600); min-width:48px; text-align:right; }
.score-top-val { color:#2e7d32; font-size:15px; }
.score-bars { display:flex; gap:6px; font-size:11px; color:var(--gray-500); flex-wrap:wrap; }
.score-legend { display:flex; gap:8px; font-size:10px; color:var(--gray-400); margin-top:8px; padding-top:6px; border-top:1px dashed var(--gray-200); flex-wrap:wrap; }

/* ========== 销售机会看板 ========== */
.leads-stats { display:grid; grid-template-columns:repeat(5,1fr); gap:12px; margin-bottom:16px; }
.stat-card { background:#fff; border-radius:var(--radius); padding:16px; text-align:center; box-shadow:var(--shadow); border-top:3px solid var(--gray-300); }
.stat-hot { border-color:#ef5350; }
.stat-warm { border-color:#ffa726; }
.stat-cold { border-color:#42a5f5; }
.stat-won { border-color:#66bb6a; }
.stat-conv { border-color:#ab47bc; }
.stat-num { font-size:28px; font-weight:800; color:var(--gray-800); }
.stat-label { font-size:12px; color:var(--gray-500); margin-top:4px; }

.leads-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(300px,1fr)); gap:12px; }
.lead-card { background:#fff; border-radius:var(--radius); box-shadow:var(--shadow); overflow:hidden; transition:box-shadow var(--transition); }
.lead-card:hover { box-shadow:var(--shadow-lg); }
.lead-card-header { display:flex; align-items:center; gap:8px; padding:10px 12px; background:var(--gray-50); border-bottom:1px solid var(--gray-100); }
.lead-intent { font-size:11px; font-weight:700; padding:2px 8px; border-radius:10px; }
.intent-hot { background:#fce4ec; color:#c62828; }
.intent-warm { background:#fff3e0; color:#e65100; }
.intent-cold { background:#e3f2fd; color:#1565c0; }
.lead-source { font-size:11px; color:var(--gray-500); margin-left:auto; }
.lead-status { font-size:11px; color:var(--gray-400); }
.lead-card-body { padding:12px; }
.lead-name { font-size:14px; font-weight:600; margin-bottom:4px; }
.lead-phone { font-size:12px; color:var(--gray-500); font-weight:400; margin-left:6px; }
.lead-addr { font-size:12px; color:var(--gray-500); margin-bottom:4px; }
.lead-product { font-size:13px; color:var(--primary); margin-bottom:4px; }
.lead-amount { font-size:13px; font-weight:600; color:#e65100; margin-bottom:2px; }
.lead-note { font-size:12px; color:var(--gray-600); background:var(--gray-50); padding:6px 8px; border-radius:4px; margin-top:6px; }
.lead-card-footer { display:flex; align-items:center; justify-content:space-between; padding:8px 12px; border-top:1px solid var(--gray-100); }
.lead-time { font-size:11px; color:var(--gray-400); }
.lead-actions { display:flex; gap:4px; }

/* ========== 战略总览 ========== */
.strategy-metrics { display:grid; grid-template-columns:repeat(5,1fr); gap:12px; margin-bottom:16px; }
.metric-card { background:#fff; border-radius:var(--radius); padding:16px; text-align:center; box-shadow:var(--shadow); border-top:3px solid var(--primary); }
.metric-card.red { border-color:var(--danger); }
.metric-card.green { border-color:var(--success); }
.metric-card.orange { border-color:var(--warning); }
.metric-card.purple { border-color:#ab47bc; }
.metric-num { font-size:28px; font-weight:800; color:var(--gray-800); }
.metric-label { font-size:12px; color:var(--gray-500); margin-top:4px; }

.strategy-grid { display:grid; grid-template-columns:1fr 1fr; gap:16px; margin-bottom:16px; }
.strategy-section { background:#fff; border-radius:var(--radius); padding:16px; box-shadow:var(--shadow); }
.strategy-section-title { font-size:15px; font-weight:700; margin-bottom:14px; padding-bottom:10px; border-bottom:1px solid var(--gray-100); }

/* 演进时间线 */
.evo-timeline { padding-left:16px; border-left:2px solid var(--gray-200); position:relative; }
.evo-item { display:flex; gap:12px; margin-bottom:14px; }
.evo-dot { width:12px; height:12px; border-radius:50%; margin-top:4px; flex-shrink:0; position:relative; left:-23px; border:2px solid #fff; }
.evo-content { flex:1; }
.evo-header { display:flex; align-items:center; gap:8px; margin-bottom:4px; }
.evo-phase { font-size:12px; font-weight:700; }
.evo-time { font-size:11px; color:var(--gray-500); }
.evo-bar { background:var(--gray-100); border-radius:3px; height:5px; margin-bottom:4px; }
.evo-fill { height:5px; border-radius:3px; }
.evo-desc { font-size:11px; color:var(--gray-500); }
.evo-note { margin-top:12px; padding:10px; background:#e8f5e9; border:1px solid #a5d6a7; border-radius:6px; font-size:11px; color:#2e7d32; }

/* 人力重组卡片 */
.staff-evo { display:flex; align-items:center; gap:8px; margin-bottom:12px; }
.staff-card { background:var(--gray-50); border-radius:8px; padding:10px; text-align:center; flex:1; border-top:3px solid var(--primary); }
.staff-num { font-size:22px; font-weight:800; }
.staff-sub { font-size:10px; color:var(--gray-500); margin:2px 0; }
.staff-ai { font-size:11px; color:var(--primary); font-weight:600; }
.staff-arrow { font-size:18px; color:var(--gray-300); flex-shrink:0; }

/* ROI盒子 */
.roi-box { background:linear-gradient(135deg,#f0f4ff,#f8f9ff); border:1px solid #e0e4f0; border-radius:8px; padding:12px; }
.roi-row { display:flex; justify-content:space-between; font-size:13px; margin-bottom:4px; }
.roi-now { color:var(--danger); font-weight:700; }
.roi-goal { color:var(--success); font-weight:700; }
.roi-save { color:#ff6f00; font-weight:800; font-size:15px; }
.roi-divider { height:1px; background:var(--gray-200); margin:6px 0; }

/* 算法表格 */
.algo-table table { font-size:12px; }
.algo-table th { font-size:11px; }
.algo-table td { padding:6px 10px; }
.algo-extra { margin-top:10px; }
.extra-title { font-size:12px; font-weight:600; color:var(--gray-700); margin-bottom:6px; }
.extra-item { font-size:11px; color:var(--gray-600); padding:3px 0; }

/* 认证分布 */
.cert-distribution { margin-bottom:12px; }
.cert-bar-row { display:flex; align-items:center; gap:8px; margin-bottom:6px; }
.cert-bar-label { font-size:12px; min-width:56px; }
.cert-bar-track { flex:1; background:var(--gray-100); border-radius:4px; height:8px; }
.cert-bar-fill { height:8px; border-radius:4px; background:linear-gradient(90deg,var(--primary),#42a5f5); }
.cert-bar-num { font-size:11px; color:var(--gray-500); min-width:52px; text-align:right; }
.cert-domains { display:flex; flex-wrap:wrap; gap:4px; }
.cert-tag { font-size:11px; padding:2px 8px; background:var(--primary-light); color:var(--primary); border-radius:4px; }

/* 自动化卡片 */
.auto-cards { display:grid; grid-template-columns:repeat(3,1fr); gap:12px; }
.auto-card { background:var(--gray-50); border-radius:8px; padding:14px; text-align:center; border-top:3px solid var(--primary); }
.auto-card-icon { font-size:28px; margin-bottom:6px; }
.auto-card-title { font-size:13px; font-weight:600; margin-bottom:4px; }
.auto-card-desc { font-size:11px; color:var(--gray-500); line-height:1.5; }